Your National Command & Staff College develops present and future Leaders through modern learning experiences that build and promote community safety and mutual trust, and maximize officer safety, wellness, and performance while reducing liability and risk.

• Vision– Communities that are safe and secure where families can thrive through continuous education and development of the world’s most “Credible Leadership” organizations and professionals in public safety.
• Mission– Impact individual, agency, community performance, and well-being by providing scientific, proven, and practical “Credible Leadership” education and development for public safety.
• Core Values – Virtue, Intellect, and Compassion to become more with Supererogation.

Dear Candidates,

On behalf of the Commissioners, Faculty, and Staff of the National Command & Staff College, I welcome and congratulate you on your decision to participate in the Command & Staff Leadership program of the National Command & Staff College.

Expect a life-changing experience.  You are about to begin a unique learning experience that, if you choose, will change you today, tomorrow, and into the future!  What you learn will help you improve individually and professionally – for a lifetime.

You have been chosen from the many.  We are very excited that your agency has chosen you for this nationally recognized comprehensive executive leadership program, which will build your knowledge, skills, and especially practical application of law enforcement leadership responsibilities, trends, and foresight.  With the immediate and continuous use of what you learn, you will impact those around you, your organization,  and the community in remarkable ways.  And you will become more.

This curriculum is unique and forward thinking.  It is based on proprietary educational and nationally certified content.  It is complemented by the United States Special Operations Command (USSOCOM) training and the West Point Behavioral Science and Leadership PL300 course, which have been developing our military leaders since the early 1990’s.  It has three unique but sequential educational phases to include E-learning, Residency, and a Capstone Project (a practical, relevant group research paper prepared for the publishing process).  Each phase of your educational journey is a shared learning experience where you, your classmates, and your instructors synergize ideas and processes into practical action that affect the most pressing present and future issues in public safety.

On a personal note, I recently read a book entitled “One Thing” by Gary Keller and Jay Papasan.  They describe how:

“… on 11/13/2009, the Weijers Domino Productions coordinated the world record domino fall by lining up 4,491,863 dominoes in a dazzling display.  A single domino on that day set in motion a domino fall that cumulatively unleashed more than 94,000 joules of energy, which is as much energy as it takes for an average-size individual to do 545 push-ups.”

Be that “single domino” of leadership transformation.  With that said, this course is designed to transform you into the vanguard of today’s and tomorrow’s professional policing leaders.  You will validate and gain theoretical, scientific, and behavioral intellect with practical skills to help you succeed in an ever-changing, dynamic environment.

The course is challenging – as it must be.  It is the course you have been wanting.  You were chosen because you deliver “Results with Confidence.”  I say this because I know you on a personal level.  You remind me of the Delta Force troops, Rangers, Green Berets, US Marine Corps Special Operations Command (MARSOC) members, and  Navy SEALs I have had the honor of working with and teaching over the years.

Nothing is impossible for you.  You embody the fact that a successful career is not a continuous campaign to promote yourself, which is unbelievably stressful. It is a matter of a thousand little things done well and perhaps a little better than you did them before as you serve your calling.  Being YOU means you are aware of all the little and not so little noble acts that can be done throughout the day with intellect, mind, body, and spirit. It is the difference between slogging through the day and feeling accomplished after a shift – It is the practice of simply becoming MORE.  YOU INSPIRE ME!

Let me say sincerely, we are truly honored to have you in this course and upon graduation, as a MAGNUS Commander, graduate of the National Command & Staff College.

With Warm Regards and Continuous Success to You,

Mitch

Mitch Javidi, Ph.D., Chancellor

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Mitch is an envisioneer with over 30 years of practical and hands-on Leadership Development experience in diverse industries including Academia, Military, Law Enforcement, Government, and Technology.  As a globally recognized leader, he is the founder of the National Command & Staff College, Institute for Credible Leadership Development, and the Criminal Justice Commission for Credible Leadership Development.

He has trained at the Joint Special Operations Command “JSOC” and the US Army Special Operations Command “USASOC.” He was awarded the honorary member of the United States Army Special Operations Command in 1999 and honorary Sheriff by the National Sheriffs’ Association in 2016.  He served as a tenured Professor at NC State University for 16 years before taking an early retirement but continues to serve as an Adjunct professor without pay (by choice) at both NC State and Illinois State Universities. He is a member of the “Academy of Outstanding Teachers and Scholars” at NC State University and the Distinguished 2004 Alumni of the University of Oklahoma.

Mitch is the developer of “MAGNUS OVEA,” a general theory of Officers’ Wellness, Resiliency and Leadership.  He is a published scholar with over 890+ conference presentations worldwide to include presentations for Fortune 500 companies as well as top Public Safety organizations including FBI NAA, Hispanic American Police Command Officers Association (HAPCOA), HIDTA, National Tactical officers Association (NTOA), California Police Chiefs Associations, National Sheriffs Association (NSA), Women Leadership in law Enforcement (WLLE), California Chief of Police Association (CATO), and many other national and state associations. As well, he has provided educational programs for NYPD, LAPD, Ventura County Sheriff’s Office, San Bernardino County Sheriff’s Office, Ogden Police Department, NC State Patrol, Harris County Sheriff’s Office, Walnut Creek Police Department, and 200+ other agencies nationwide.   

His most recent co-authored article was published in the Police Chief Magazine.  His select books include “Deliberate Leadership: Achieving Success Through Personal Styles,” “Handbook of Research on Effective Communication, Leadership, and Conflict Resolution”, and “Moral Compass for the Law Enforcement Professionals”.  His coauthored an article entitled “Human Factors: Police Leaders Improving Safety While Developing Meaningful Public Trust” coauthored with Dr. Anthony Normore and Lt. Darius Bone was published by the FBI Law Enforcement Bulletin with another pending. Click here for publications. 

Dr. Javidi was the recipient of prestigious “Person of the Year” award by the National Society of Accountants ~ Senator William Victor “Bill” Roth, Jr. “Roth IRA” received the award in the following year.,

Dear Candidates,

Our promise is to address the needs of a storied profession that dates back centuries – law enforcement. Here at NC&SC, our entire team of professionals consider effective contemporary police training, preparation and development a great mix of tried and true methods combined with application of the latest cutting-edge theories and technologies. The profession is growing and advancing to meet the needs of the 21st century environment. It is a growth industry, and the future of the profession could not be brighter. Today, the role of police is evolving to encompass broader areas of influence, from local community problems to global issues. The impact an officer can have on a community goes far beyond arrest and prosecution of criminals. The focus has become more on change leadership, competence, problem solving, analysis, and collaboration among community groups and other police agencies.

Changes affect police responsibilities, police organizational structure, qualification requirements and police identity and understanding. The challenges and expectations regarding the way in which the police should perform their duties, the general circumstances under which police work is done, the regulatory framework for acting and police performance measurement have become more demanding than before. This is not only true for external duties, but also for the organizational and leadership culture. Police work and police responsibilities are thoroughly viewed under aspects of legitimacy. There are close links between this kind of requirements and high ‘expectations from the public whose police service-both the whole organization and the individual officer-should have a problem-oriented approach, act in accordance with the situation, in an anticipative, competent way and with a sense of social responsibility. The public scrutiny currently placed upon police will require leaders to be more focused and vigilant than ever before including how to best deal with issues such as anti-terrorism, body worn camera scrutiny, civil unrest, federal agency involvement/oversight, and social media.

We welcome regular professional and organizational feedback from you as you undertake this critical learning journey.  Your learning growth and development are important to us. We promote and foster a culture of continuous improvement, and are here to serve and help you be successful.

Thank you.

Tony

Dr. Anthony Normore, President

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Anthony H. Normore, Ph.D is professor of educational leadership, and department chair of Graduate Education at California State University Dominguez Hills in the Los Angeles area. Dr. Normore’s research focuses on urban leadership development in the context of ethics and social justice. He is the author of 20+ books including, Leading against the grain: Lessons from visionaries for creating just and equitable schools (2018, Teachers College Press); Foundations of educational leadership: The key to developing excellent and equitable schools (2017, Routledge);The dark side of leadership: Identifying and overcoming unethical practice in organizations (2016 Emerald);  Handbook of research on communication, leadership, and conflict resolution (2016, IGI Global publishers). He has published 150+ book chapters, reviews, and peer-reviewed articles in numerous professional leadership journals, and 300+ professional conference presentations. Dr. Normore is the AERA 2013 recipient of the Bridge People Award for Leadership for Social Justice Special Interest Group at the American Educational Research Association for his partnership work in law enforcement, corrections, and education including his leadership work with incarcerated men at Men’s Central Jail at the Los Angeles County Sheriff’s Organization. He is also the chair of the criminal justice commission, and co-creator of the Credible Leadership Development program  with the International Academy of Public Safety. The program was piloted with Los Angeles Police Department. Dr. Normore is the 2015 recipient of the Don Willower Excellence in Research Award at Penn State University for his work on leadership, social justice, and ethics in education.

His research appears in numerous academic journals including: Journal of School Leadership, Journal of Educational Administration, Values and Ethics in Educational Administration, Journal of Authentic Leadership in Education, International Journal of Leadership in Education: Theory and Policy, Educational Administration Quarterly, Leadership and Organizational Development Journal, International Journal of Educational Management, Canadian Journal of Education Administration and Policy, International Journal of Urban Educational Leadership, Educational Policy, and Journal of Research on Leadership Education. Dr. Normore’s police articles are published in law enforcement venues including, FBI Law Enforcement Bulletin, Police Chief, California Peace Officers Association, Peace Officers Research Association of California, California Law Enforcement Journal, Law Enforcement Today, and Policing: International Journal of Theory and Practice.

My Friends,

You are doing very important work for America.  Our most precious value is liberty for all.  But liberty requires order and order is established through the law.  Police organizations preserve our order and hence our liberty.  So that makes the work of developing leaders noble work.  Good police leaders need to frequently remind those they lead of the honorability of what they do lest they descend into cynicism and, in the worst case, insensitivity and even brutality.

The theoretical framework of this unique and forward-looking educational curriculum was researched and assembled in the later 1980’s by my colleagues and myself at the US Army West Point, known as the “West Point Leadership” program.  The model has successfully shaped our military leaders for nearly three decades and will continue to do so.  The West Point curriculum combined with the comprehensive proprietary modules developed for the Command and Staff College encompass some of the most important, proven leadership developments in use.  This course takes the West Point Leadership course to the next level and into this new century.  BRAVO to the College and you for defining and carrying forward the future of Law Enforcement Leadership Education and Development.

I look forward to the opportunity of meeting you in person at one of the College’s national meetings.

Regards,

Howard T. Prince II, Ph.D.Loyd Hackler Chair in Ethical LeadershipLyndon B. Johnson School of Public AffairsThe University of Texas at AustinUS Army Brigadier General (Ret.)Honorary Commissioner, The National Command & Staff College

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Dr. Prince is a Clinical Professor and holds the Loyd Hackler Endowed Chair in Ethical Leadership in the Lyndon B. Johnson School of Public Affairs (LBJ School) at the University of Texas at Austin.  He joined the LBJ School in September 1999 and was the founding Director of the Center for Ethical Leadership. He has received numerous teaching awards, including the Texas Excellence Teaching Award as the outstanding teacher in the LBJ School for AY 2001-2002 by nomination of the student body.  In 2008 he was chosen by The Eyes of Texas, a student organization, for The Eyes of Texas Excellence Award for outstanding contributions to student life.

Dr. Prince is a 1962 honor graduate of West Point and also holds the Master of Arts degree in International Relations from American University.  During 1965-67 he studied economics, history, law, political science and sociology at the University of Bonn in Germany as an Olmsted Scholar, and earned the Ph.D. in Psychology from the University of Texas at Austin in 1975. A clinical psychologist, he is a Fellow of the American Psychological Association.  He is also a graduate of the U. S. Army War College.  In 2006 he was selected for the highest honor given by West Point to its alumni, the Distinguished Graduate Award.

Dr. Prince is an accomplished educator and leader who has held positions of increasing responsibility throughout a lifetime of public service.  He has been active in promoting leadership education and leader development on the national and international levels for many years as a consultant and speaker.  In 1996 the Association of Leadership Educators honored him with its Distinguished Leadership Service Award.  In 2009 Division 19 of the American Psychological Association, the Society of Military Psychology, presented him with the John R. Flanagan Award for Lifetime Achievement.

Previously he served as founding dean of the Jepson School of Leadership Studies and Professor of Leadership Studies at the University of Richmond, where he was responsible for the development of the first undergraduate leadership degree program in the world from October 1990 until June 1996.  He then held the George and Virginia Modlin Endowed Chair as Professor of Leadership Studies until July 1997.  Before going to Richmond, Virginia, Dr. Prince was Professor and Head of the Department of Behavioral Sciences and Leadership at the U. S. Military Academy, West Point, New York from July 1978 through September 1990 where he developed both graduate and undergraduate leadership programs and was instrumental in reshaping leader development throughout the U. S. Army.

After serving for over twenty-eight years in the United States Army, upon his retirement in 1990 he was advanced on the retired list to the rank of Brigadier General and presented with the Army’s highest award for service, the Distinguished Service Medal.  While on active duty he held a variety of troop command and staff positions in the 82nd Airborne and 1st Cavalry divisions before joining the permanent faculty at West Point.  His other military awards and decorations include two awards of the Purple Heart for combat wounds, two Bronze Star Medals for valor, the Bronze Star Medal for Service, the Distinguished Flying Cross for valor, the Silver Star for valor, and the Combat Infantryman’s Badge.  He was also an Army Ranger and a senior parachutist.

Program Lead Faculty 

• Dr. Anthony Normore at 310.803.0150 (Text) anormore@iaps.org 

Program Senior Faculty

• Lt. Col. Wellington Scott at 919.539.6258 (Call or Text) or Command@iapsinc.com
• Captain George Breedy, at 504.201.7012 (Call or Text) or  GBreedy@StCharlesSheriff.org 
• Dr. Mitch Javidi at 919.946.0777 (Call or Text) or mjavidi@commandcollege.org

Registration and Logistics Questions:

• Ms. Sherry Bass at 919.417.1270 (Text) or sbass@iaps.org

Technical Support:

• Submit a ticket by pushing the orange “?” button located in the bottom right corner of the website.

RIGHTS AND RESPONSIBILITIES OF STUDENTS

As a student at National Command & Staff College, you should be aware of the rights you have as a student and of the responsibilities associated with completing course work. These policies apply to ALL National Command & Staff College students, regardless of whether the student is taking classes online or in classroom.

The Student Code of Conduct is based on respect for self and others, and was developed to challenge students to embrace high ethical standards, and interact with other students, faculty, and staff with integrity.

As a student, you have the right to an opportunity to learn in an environment that is healthy and free from any verbal and/or physical harassments, discrimination based on race, color, creed, religion, gender, marital status, sexual orientation, national origin, age, disability, or veteran status. It is the responsibility of all members of the National Command & Staff College community – students, faculty, and staff – to create and maintain an environment where all persons are treated with respect, dignity, and fairness. Students have responsibility for assuming the consequences of their actions.

CORE VALUES & MISSION OF NATIONAL COMMAND & STAFF COLLEGE

The core values of the college are:

• Honor
• Integrity
• Intellect
• Loyalty
• Respect
• Duty
• Service to BECOME More

Students are expected to accept their obligations and honor and respect the value and integrity of each person and to conduct themselves accordingly.

National Command & Staff College’s mission is:  Turbocharge star-performing leaders … Continuously improve the trajectory of individuals, organizations and communities. Provide scientific, proven and especially practical credible leadership education and development learning experiences. Focus on turbocharging star performing leaders who sustain strategic innovation and operational excellence.

STUDENT CONDUCT CODE

The primary intent of this Code is to set forth community standards necessary to maintain and protect an environment conducive to learning.

A suspicion of wrongdoing, based on probable cause, must exist before a student shall be subject to disciplinary review. Throughout the judicial procedures, staff will ensure that students receive adequate due process and make sure that their rights are protected.

1. Any conduct that violates the core values of the College listed above.
2. Acts of Dishonesty including but not limited to the following:
   • Academic Dishonesty. Cheating, plagiarism, or other forms of academic dishonesty.
   • False Information. Furnishing false information to any College Official.
   • Forgery. Forgery, alteration, or misuse of any National Command & Staff College document, record, or instrument of identification.
3. Physical abuse, verbal or written abuse, threats, intimidation, harassment, coercion, and/or other conduct which threatens or endangers the physical health, mental health, or safety of any person, including oneself. Such prohibited conduct includes but is not limited to repeated unsolicited attempts to contact any National Command & Staff College community member via any means and/or exhibiting other behavior which could be construed as stalking.
4. Attempted or actual theft of and/or damage to property of National Command & Staff College or property of a member of the National Command & Staff College community or other personal or public property.
5. Conduct that is disorderly, lewd, or indecent; breach of peace; or aiding, abetting, or procuring another person to breach the peace.
6. Any behavior which constitutes Hazing – any action taken or any situation created intentionally that causes embarrassment, harassment or ridicule and risks emotional and/or physical harm to faculty, staff and/or students.
7. Failure to Comply. Failure to comply with directions of College Officials or law enforcement officers acting in performance of their duties including failure to identify oneself to these persons when requested to do so.
8. Unauthorized Entry. Unauthorized possession, duplication or use of passwords to any online programs.
9. Unauthorized Activities. Any activity that could adversely affect the mental, emotional and/or physical health, safety or security of a member of the National Command & Staff College community (faculty, students and/or staff). National Command & Staff College will cooperate with local, state and federal criminal agencies, and may initiate criminal investigations into the conduct of students when deemed appropriate.

INTERPRETATION AND REVISION

1. Any question of interpretation or application of the Student Code shall be referred to the Chief of Staff or her designee for final determination at sbass@CommandCollege.org.
2. The Student Code shall be reviewed every five (5) years under the direction of the Chief of Staff.

FILING A COMPLAINT REGARDING A VIOLATION OF THE STUDENT CODE

Any member of the National Command & Staff College community may file a complaint against a Student for violations of the Student Code. A complaint shall be prepared in writing and directed to the Chief of Staff.  Any complaint should be submitted as soon as possible after the event takes place, preferably within one (1) week of the incident. 

SANCTIONS

The following sanctions may be imposed upon any student found to have violated the Student Code:

1. First Warning – A verbal notice to the student by a Faculty, College Chancellor, President or Chief of Staff that the student is violating or has violated institutional regulations.
2. Second Warning – A notice in writing to the student that the student is violating or has violated institutional regulations.
3. Probation – A written reprimand for violation of specified regulations. Probation is for a designated period of time and includes the probability of more severe disciplinary sanctions if the student is found to violate any institutional regulation(s) during the probationary period.
4. Loss of Privileges – Denial of specified privileges for a designated period of time.
5. Restitution – Compensation for loss, damage, or injury. This may take the form of appropriate service and/or monetary or material replacement.
6. Discretionary Sanctions – Work assignments, essays, service to the College, or other related discretionary assignments.
7. College Suspension – Separation of the student from National Command & Staff College for a definite period of time, after which the student is eligible to return. Conditions for readmission may be specified.
8. College Expulsion – Permanent separation of the student from National Command & Staff College.

CONDUCT CODE PROCEDURES

Any member of the National Command & Staff College community may file a complaint against a Student for violations of the Student Code. A complaint shall be prepared in writing and directed to the Chief of Staff. Any complaint should be submitted as soon as possible after the event takes place, preferably within one (1) week of the incident.

The Chief of Staff may conduct an investigation to determine if the complaint has merit and/or if it can be disposed of administratively by mutual consent of the parties involved on a basis acceptable to her. Such disposition shall be final and there shall be no subsequent proceedings. If the complaint is not admitted and/or cannot be disposed of by mutual consent, the Chief of Staff may later serve in the same matter as the Student Conduct Board or a member thereof. If the Student admits violating the Code, subsequent process shall be limited to determining the appropriate sanction(s).

All complaints shall be presented to the Accused Student in written form. A time shall be set for a Student Conduct Board Hearing, not less than five nor more than fifteen calendar days after the student has been notified. Time limits for scheduling of Student Conduct Board Hearings may be extended or reduced at the discretion of the Chief of Staff.

The hearing shall be conducted by a 5-member Student Conduct Board (5 faculty members selected by the chancellor annually) according to the following guidelines except as provided by item #8 below:

1. The Student Conduct “Board” may include a group of people (students, faculty, and staff) or may consist of only the Chief of Staff or designated individual.
2. Student Conduct Board Hearings normally shall be conducted in private via a Go-To-Meeting call.
3. The Complainant, Accused Student and their advisers, if any, shall be allowed to attend the entire portion of the Student Conduct Board Hearing at which information is received (excluding deliberations). Admission of any other person to the Student Conduct Board Hearing shall be at the discretion of the Student Conduct Board and/or the Chief of Staff.
4. In Student Conduct Board Hearings involving more than one Accused Student, the Chief of Staff, at her discretion, may permit the Student Conduct Board Hearings concerning each student to be conducted either separately or jointly.
5. The Complainant and the Accused Student have the right to be assisted by an adviser they choose, at their own expense. The adviser must be a member of the College community and may not be an attorney. The Complainant and the Accused Student is responsible for presenting his or her own information, and therefore, advisers are not permitted to speak or to participate directly in any Student Conduct Board Hearing before a Student Conduct Board. A student should select as an adviser a person whose schedule allows attendance at the scheduled date and time for the Student Conduct Board Hearing because delays will not normally be allowed due to the scheduling conflicts of an adviser.
6. The Complainant, the Accused Student and the Student Conduct Board may arrange for witnesses to present pertinent information to the Student Conduct Board. The College will try to arrange attendance of possible witnesses who are members of the National Command & Staff College community, if reasonably possible, and who are identified by the complainant and/or Accused Student at least two weekdays prior to the Student Conduct Board Hearing. Witnesses will provide information to and answer questions from the Student Conduct Board. Questions may be suggested by the Accused Student and Complainant to be answered by each other or by other witnesses. This will be conducted by the Student Conduct Board with such questions directed to the chairperson, rather than to the witness directly. This method is used to preserve the educational tone of the hearing and to avoid creation of an adversarial environment. Questions of whether potential information will be received shall be resolved at the discretion of the chairperson of the Student Conduct Board.
7. Pertinent records, exhibits, and written statements (including Student Impact Statements) may be accepted as information for consideration by the Student Conduct Board at the discretion of the chairperson.
8. All procedural questions are subject to the final decision of the chairperson of the Student Conduct Board.
9. After the portion of the Student Conduct Board Hearing concludes in which all pertinent information has been received, the Student Conduct Board shall determine (by majority vote if the Student Conduct Board consists of more than one person) whether the Accused Student has violated each section of the Student Code which the student is charged with violating. The Student Conduct Board’s determination shall be made on the basis of whether it is more likely than not that the Accused Student violated the Student Code.
10. Formal rules of process, procedure, and/or technical rules of evidence, such as are applied in criminal or civil court, are not used in Student Code proceedings.

There shall be a single verbatim record, such as a tape recording, of all Student Conduct Board Hearings before a Student Conduct Board (not including deliberations). Deliberations shall not be recorded. The record shall be the property of National Command & Staff College.

• If an Accused Student, with notice, does not appear before a Student Conduct Board Hearing, the information in support of the charges shall be presented and considered even if the Accused Student is not present.
• The Student Conduct Board may accommodate concerns for the personal safety, well-being, and/or fears of confrontation of the Complainant, Accused Student, and/or other witness during the hearing by providing separate facilities, by using a visual screen, and/or by permitting participation by telephone, videophone, closed circuit television, video conferencing, videotape, audio tape, written statement, or other means, where and as determined in the sole judgment of the Chief of Staff to be appropriate.

APPEALS

1. A decision reached by the Student Conduct Board or a sanction imposed by the Chief of Staff may be appealed by the Accused Student(s) or Complainant(s) to the Chancellor within five (5) business days of the decision. Such appeals shall be in writing and shall be delivered to the Provost or his/her designee.
2. Except as required to explain the basis of new information, an appeal shall be limited to a review of the verbatim record of the Student Conduct Board Hearing and supporting documents for one or more of the following purposes:
   • To determine whether the Student Conduct Board Hearing was conducted fairly in light of the charges and information presented, and in conformity with prescribed procedures giving the complaining party a reasonable opportunity to prepare and to present information that the Student Code was violated, and giving the Accused Student a reasonable opportunity to prepare and to present a response to those allegations. Deviations from designated procedures will NOT be a basis for sustaining an appeal unless significant prejudice results.
   • To determine whether the decision reached regarding the Accused Student was based on substantial information, that is, whether there were facts in the case that, if believed by the fact finder, were sufficient to establish that a violation of the Student Code occurred.
   • To determine whether the sanction(s) imposed were appropriate for the violation of the Student Code which the student was found to have committed.
   • To consider new information, sufficient to alter a decision or other relevant facts not brought out in the original hearing, because such information and/or facts were not known to the person appealing at the time of the original Student Conduct Board Hearing.
3. If an appeal is upheld by the Provost or Dean of Students, the matter shall be returned to the original Student Conduct Board and/or Chief of Staff for re-opening of Student Conduct Board Hearing to allow reconsideration of the original determination and/or sanction(s). If an appeal is not upheld, the matter shall be considered final and binding upon all involved.

STUDENT QUIZ / EXAM RETAKE POLICY

• Students are permitted one (1) retake per module quiz.
• Students are not permitted to re-take any final comprehensive examination.

STUDENT IDENTITY VERIFICATION

In compliance with the provisions of the United States Federal Higher Education Opportunity Act (HEOA) of 2008, Public Law 110-315, concerning the verification of student identity in distance learning, National Command & Staff College  has established and will periodically evaluate its process to confirm that a person who is enrolled in the College is the person who is completing the courses and associated exams. To authenticate identities, the College will use one or more of the following methods for verification:

• A secure login with user name and password authenticated with an agency assigned e-mail address
• New or emerging technologies and practices that are effective in verifying student identification

All methods of verifying student identity must protect the privacy of student information in accordance with the Family Educational Rights and Privacy Act (FERPA) https://www2.ed.gov/policy/gen/guid/fpco/ferpa/index.html?and any other applicable laws or regulations regarding the confidentiality of personally identifiable information, and the College’s Privacy Policy.

Personally, identifiable information collected by the College may be used as the basis for identity verification. This information may include a combination of the following:

• Student username plus at least 2 other pieces of information such as the student’s email address on file, rank, agency name, or user name
• Student username and password authenticate an authorized user of the College Learning Management System (PSLMS). A strong password is key to the PSLMS security.
• Students are responsible for safeguarding the passwords for their computing accounts. Passwords must not be shared or disclosed to anyone including friends or family.
• It is strongly recommended that students change their passwords regularly, at least once per year.
• Students are encouraged to not use the password that they choose for PSLMS accounts with other off-campus services such as Facebook, Twitter, LinkedIn, Google and Yahoo.
• Students are encouraged to utilize a strong password for their PSLMS access. Rules for length and complexity of passwords are outlined below.
  • Minimum password length: 16 characters
  • Maximum password length: 30 characters
  • Characters limited to: a-z, A-Z, 0-9 and [ ] & + * @ ! % ? = ~ #
  • Password must contain at least one lowercase letter, one uppercase letter, and one number
  • Password must contain at least 5 unique characters and no more than four characters can be in a “sequence”. For example a password of “A1a1a1a1a1a1a1a1” or passwords containing “aaaaa”, “abcde”, “55555”, “12345”, “54321”, etc. are not allowed.